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Unsolicited advice

When you mess up, don’t apologize for “any inconvenience”

I can’t log into a web hosting portal right now, so I googled for the host’s status page, found it, and was glad to see the issue is noted and being addressed. What I was not glad to see is the phrase “we apologize for any inconvenience.” This phrase is passive-aggressive and weasely. It’s the…

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